This document is Mydaki general tenancy terms and applicable to all tenants renting a house on Mydaki platform. A personalized tenancy/lease terms which will include the general terms and specific terms that characterize the property booked will be drafted for each tenant.
In all the houses which are under landlord’s approval policy, tenants need to submit required document for verification (photocopy of the National I.d card, international passport data page or driver's license) during booking. The move-in date will be extended in the event any tenant fails to submit the required document within the above stipulated time.
Both the landlord and the tenant has the right to confirm or decline renting.
In case the landlord decline any tenant’s renting, a notification via SMS or mail will be sent to the tenant on the same day. When the landlord declines any tenant’s renting, the renting will be cancelled automatically. However, tenant can opt for any other property listed on mydaki portal or claim for a full refund.
If a tenant declines renting within 48hrs, rent would be returned without extra charges. But if declined after 48hrs of booking but within 120hrs of booking,rent refund shall take 15 working days with 15% commission fee.
In case of internal transfer of any existing tenant, the above-mentioned conditions will be applicable wherein any house is under landlord’s confirmation policy.
Notice Period & Minimum Stay
There is an early termination charge that apply if the tenants moves out before completing the duration of booking in all mydaki homes.
The duration of booking available on Mydaki are 24hrs to 2wks for short term rent and
Six (6) months and Twelve (12) months for long term rent.
The minimum duration of booking allowed on Mydaki per time is 24hrs (1 day) and maximum duration per time is Twelve (12) Months.
FOR LONG TERM RENT
If the tenant moves out of Mydaki house before completing duration of booking, he/she will forfeit their 1 month security deposit (one month rent for lock-in breach).
It is a form of guarantee given by tenant to the landlord against breach of contract, damages to the property, and outstanding payment on the property. Caution deposit must be paid online along with the rent.
Agency and legal fee are to be paid alongside with the rent online.
The rent will start from contract start date, provided as move in date at the time of booking the property.
Once contract start date is selected as move-in date at the time of booking the property, the Move in date can be preponed any number of times, but the contract start date will remain the same.
The contract start date can only be postponed 48 hrs before contract start date, and can only be postponed for 7days.
The contract start date depends on the verification completion and on whether the house requires owner or agent approval.
Late Payment Policy
Your rent is due on the 10th day of the 7th month for 6 months rent duration and 15th of the 13th month for 12 months rent.
Any rent not paid by the end of these days after your rent due date is subject to a one thousand Naira (N1,000) late fee charge for the first 10 days and three thousand Naira (N3000) after.
Please note if rent is not paid fifteen (15) days after your grace period, eviction procedures will be initiated against you.
A 100% late charge is still applicable to all tenants who have paid a percentage of their rent
Any late fee charge not paid will be deducted from the caution deposit.
The rent does not include
A. Monthly PHCN Electricity Charges
B. Monthly security fee
C. Service Charges (If property is self serviced as stated on tenancy agreement)
D. Anything not mentioned in the “Your Rent Covers” section and not covered in the “Tenancy Agreement”
E. FOOD AND DRINKS PROVISION ARE NOT INCLUDED IN THE MONTHLY RENT.
F. Mydaki is not responsible for the maintenance of any furniture and appliances that are fitted in the house, that the tenant has rented, although on demand mydaki may provide maintenance service and the same will be charged to the tenant.
Online via Debit card/Credit card
Cancellation and Refund Policy
Cancellation before contract start date
If Tenant cancels within 48hrs after booking time, the rent & security deposit will be entirely refunded (time starts counting the moment payment is successful and confirmation email is sent)
If cancellation is made 48hrs after the date on which the booking is made before contract start date, cancellation charges of 15% is deductible on total amount of rent paid. [To illustrate if the booking is made on 01 October 2018 and cancelled on 3rd October 2018, cancellation charges would be applicable]
Cancellation charge would be 15% of total rent paid at the time of booking.
These charges won’t be applicable if the cancellation is due to landlord declining the booking.
Refund on move-out
Cancellations are allowed only up to last day before contract starts and anything after that would be considered a move out.
If the tenant decides to move out before completion of contract period (period stated in tenancy agreement) with Mydaki, security deposit will be forfeited.
Any unpaid utility fee will be deducted from the security deposit after the end of contract.
Tenant has to pay for damages, on actuals, in case there’s some damage to the property or its belongings.
All refund shall be processed via cheque or online transfer.
Refund shall take up to 15 working days to process the refund. Actual receipt of the money is subject to payment gateway refund processing time line.
The defaulter will no longer be eligible to rent from Mydaki in the future
The defaulter’s information will be reported to the credit bureau.
The defaulter would be reported to guarantor and employer
An eviction procedure would be initiated against the defaulter
Move-in date can be rescheduled to any day as long as it is after contract start date.
If the tenant decides to move-in before contract start date then the contract start date will be preponed to the move-in date.The rent shall be calculated according to the contract start date clause.
If the move-in date is postponed the rent will start as per the contract start date clause and the utility charges and other charges such as service will be charged from contract start date.
To move-in on a particular date, it is mandatory to schedule a move-in 2 days before the move-in date.
Verification is mandatory before move-in. One can verify their eligibility by uploading their id and source of income. The tenants will not be able to schedule the move in (date and time) unless profile details are completed and documents are complete (documents uploaded and verified).
Property will be automatically released and will be available for booking to others if any of the previous conditions on Document submission is not complete after stipulated time.
Tenant needs to schedule his move-in prior to actual moving into the house.
Soft copy of agreement shall be served to the tenant 2 days before move-in and a signed soft copy shall be returned to Mydaki on or before move-in date.
Move out needs to be initiated by the tenant. Please log-in to Mydaki platform with your registered E-mail id. Go to my profile, Click on My Bookings and Select Move Out (Cancel Booking). Other means like mails, telephonic conversation with any employee, etc. will not be considered.
Tenant need to ensure his presence on the scheduled move out date else the damages, if any, listed by the agent or landlord would be considered final.
Move Out Date
The tenant can move out any time before contract end date.
The Move out date can be any day on or before the contract end date.
The tenant needs to choose the move out date so that Official handover of the keys, Move Out inspection, Move out agreement etc. can be handled accordingly.
Move out Date can be postponed by the tenant, up to a maximum of 7 days from the contract end date.
Cancellation of move out request
Move out request can be cancelled up to one day before scheduled Move Out date subject to availability and if property is not available, then the tenant can request for an internal transfer.
Keys for the main door of the property and all rooms are provided to all tenants.
On losing the keys, the tenant can make a duplicate key by himself/herself or pay a fee for replacement
Tenants must return all keys and access cards of the premises to Mydaki at the termination of this agreement.
Guest Hosting Policy
Mydaki has an open guest policy, but if you’re living in an estate, a shared house or block of flats/hostels, you need to be responsible and considerate about your co-tenants when you host your guests. So, here are a few initiatives you can take to make this peaceful.
Have a word with your co-tenant about your little gig and get their consent. Have it recorded, (it could be a simple message on SMS, Whatsapp, or anything, essentially something you can use as proof) so that there is no blame game, should there be any consequences in the future.
We believe in having fun responsibly. Please avoid the risks of mishaps so that you don’t get into a position you don’t want to be in. Also, in case of financial losses incurred, you will sadly have to bear it.
Policy for Keeping Pets
Pets are only allowed in the properties with profile states”Pet Friendly” filter on the website and app.
Mydaki will not be liable for the upkeep of the pet or in the event any damage/ harm is caused to any co-tenant or co-tenant’s pet. Also, the owner of the pet will be liable to pay the cost of any damage caused to the property due to their pet.
Safety and Security
Mydaki properties are located in various areas across Nigeria. In order to maintain a peaceful environment, anything that may be or may become a nuisance or annoyance in the form of noise (e.g. loud music, strident noise, quarrels) smell, fumes, smoke, or that may interfere with the quiet enjoyment of neighboring premises by the Landlord and other occupants, and consumption of illegal and banned substances are not allowed in Mydaki properties.
Internal issues/ fights among the tenants are better resolved among tenants. Involvement of Mydaki is not beneficial and hence undesirable.
In the event tenant breaks any rules as stipulated herein or as contained in the contract agreement, Mydaki on behalf of the Landlord, reserves the right to, issue appropriate notice including but not limited to Eviction notice to the tenant.
Theft & Damage Policy
A. The tenant shall be responsible for his/her belongings in the Scheduled Premise and neither the owner, Mydaki nor its vendors shall be held liable/ responsible for the same.
B. In the case of theft/loss and damage of any furnishing or appliance or furniture in the house , the tenants staying at the scheduled premises at that point of time shall be held responsible.
C. A reasonable sum shall be deducted from cushion deposit of tenants towards compensation of the loss/ theft and damage or an amount as mentioned in cancellation & refund policy. In case the recovery amount exceeds the cushion deposit, the tenants shall be liable to pay the amount.
D. We shall not be responsible for any theft or accidental damage to your valuables in case of an untoward incident.